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MESSAGE FROM THE
CEO
Welcome to the latest edition of the
Accudata Technologies newsletter Good
Call.
Recently, we have noticed a very strong
demand in the VoIP and CLEC markets where our new
clients and prospects are looking for a better,
more flexible and innovative LIDB/CNAM provider.
The critical factors seem to be:
- Our simple, direct connectivity via IP
connections rather than older, legacy
solutions.
- Our willingness to share revenue with our
LIDB/CNAM storage customers (since the numbers
belong to our customers who have entrusted us
with them in the first place.)
- Our ability to offer our customers'
customers (specifically fast-moving
telemarketing clients) the capability to make
real-time online changes to company/campaign
names for CNAM display.
- Our innovative response of providing a
new, exclusive Asterisk software
interface.
In April, I had a fantastic trip to
Washington D.C. to discuss the above points
directly with the FCC. The attendees were quite
fascinated.
Last quarter we successfully relocated our
backup data center. The move was finalized over
one weekend. Thanks to all the cooperation we
received from customers and the dedication of our
technical staff, we experienced no customer
downtime at all. That's exactly how it's supposed
to work. The new facility is a first-class
collocation site in Richardson, Texas. Thank you
for your support on this. Incidentally, this
backup facility passed its first test on May 4
when our main office was hit by a 75-minute power
outage that affected more than 20 square
miles.
Also, I have been invited to serve on the
Board of the Texas Chapter of the AeA (formerly
known as the American Electronics Association),
the largest association of high technology
companies in the United States. I would be happy
to bring issues to the AeA that our customers need
to have advanced.
In this issue of Good Call you
will find an employee profile on Accudata Director
of Software, Kevin Nguyen. Kevin is responsible
for all of our software development. Read
more about him here.
Also in this issue, we will continue our
series of profiles on interesting customers. In
the last issue we featured DTech Billing, and I
understand they won a few new clients, in part, as
a result of the write-up. Congratulations to
Dtech. This month, we feature Call
Universal. In our "Problems
and Solutions" column, we note recent market
observations and hopefully provide some valuable
ideas. We are always interested in your input for
this area.
Finally, we hope you enjoy this edition of
Good Call. Please feel free to contact me
directly at any time with suggestions at gregs@accudatatech.com
or (972) 390-2610 ext.101.
Respectfully, M. Gregory
Smith President and CEO
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